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Community Guidelines

Elgato's mission is to enable creators with the tools and digital assets needed to Create Greatness. To make the discovery process even easier, we've created the Elgato Marketplace.

Please help us build a best-in-class, high-quality inclusive Marketplace by ensuring your products/templates/content follows these Community Guidelines. As a reminder, please report any suspicious content or violations of these Community Guidelines.

By interacting and/or submitting a product on the Elgato Marketplace, you agree to these Community Guidelines, as well as our existing terms of service. We're committed to these Community Guidelines, and we're excited to have your mutual support in enforcing them.

This document is a living space and will change over time. Your continued use of the Elgato Marketplace will indicate your acceptance of the changes. You can see when this document was last updated at the bottom left of this page.

Elgato reserves the right to remove a product at any time. Failure to respect the Community Guidelines on this page may result in content removal, temporary/permanent account ban, or any other restriction we deem appropriate.

Community Guidelines​

I will respect the intellectual property of others​

The Elgato Marketplace is a platform to share your products or templates with other Elgato users.

  1. You must retain ownership rights in any products or content you post on Elgato Marketplace.
  2. We believe that leveraging community libraries or assets can be a powerful tool for Creatives. If you leverage any libraries or assets that require attribution, you are required to mention this in your product's listing. Please follow the specified terms of attribution. If you're not sure, please follow the Creative Commons Attribution 4.0 International (CC BY 4.0) license.
  3. If your product contains assets from the Elgato Marketplace and the Creative has granted use through attribution, please be sure to follow Creative Commons Attribution 4.0 International (CC BY 4.0) license.
  4. Don't upload products or templates that you are not the original creator of.
  5. Do not duplicate another Creative's product(s) or template(s).
  6. Be mindful of the intellectual property rights of others and do not post anything that you do not have the rights to post.
  7. Please visit the Elgato Marketplace EULA for more information on intellectual property.

I will not post inappropriate content​

We're hard at work building an inclusive and welcoming community through the Elgato Marketplace. We will use full discretion to remove any content that is deemed inappropriate.

None of the following is allowed in our community:

  1. Graphic violence
  2. Pornography or sexually explicit content
  3. Hate speech or highly offensive language
  4. Depictions of minors in any sexual manner
  5. Promotion of terrorism or violent extremism
  6. Threats or harassments
  7. Illegal activities, goods, or promotion of illegal activities or goods
  8. Self-harm or the promotion of self-harm

I will not post spam​

Please do not use the Elgato Marketplace to spam our platform or users. The Marketplace is a place for users to get inspired, learn and share helpful products/templates with each other. Any content that we feel is spammy, will be removed.

  1. Do not post any sort of advertisements without explicit, written permission of Elgato
  2. Do not link to spammy websites or services

I will not violate someone's privacy​

Everyone should feel safe and comfortable by participating in the Elgato Marketplace. Ensure that your published product/template/content does not contain someone else's personal information.

This includes, but is not limited to:

  1. Private email addresses
  2. Physical addresses
  3. Credit card/social security information
  4. Passwords
  5. Phone numbers
  6. API keys

I will give credit for inspiration​

Creating a product or template inspired by someone or something else is common and expected. Please be sure to give credit when posting a product or template that is inspired by another Elgato user's work. In addition to giving credit for inspiration, please be sure to follow attribution requirements, where specified. If you're not sure, please follow the Creative Commons Attribution 4.0 International (CC BY 4.0) license.

I will not impersonate someone else​

The Elgato Marketplace allows you to create a profile and establish your personal or organizational identity as a Creative. We have zero tolerance for impersonating other individuals or organizations. If your account is suspected of impersonation, we will take restrictive action at our discretion.

Do not:

  1. Intentionally use a similar username, avatar or profile banner
  2. Post misleading or false employment information
  3. Falsely attribute someone else's work
  4. Impersonate another individual or organization

I will comply with Elgato's Brand Guidelines​

The Elgato marks are the words, logos, graphics, designs and other indicators that identify Elgato as the source of a product, template, or service.

You may use Elgato's marks in connection with your products, templates, or other content only if you comply with Elgato's Brand Guidelines.

If we reach out and ask you to stop using Elgato's name or marks, you must immediately comply with the request.

Report a violation​

Help us keep the Elgato Marketplace and community a safe and fun environment.

Each of us plays a crucial role in the Elgato community. If you see something you think may violate our guidelines, please help us by contacting us.

When submitting a report, please provide as much information as possible. This may include links, photos, videos, and content descriptions. This way, we can quickly identify the content in question. We may remove the entire product, template, or content that violates our guidelines.

There are many scenarios where disputes can be resolved directly between Elgato users. If one of your creations was posted by another user or organization, you could try contacting the violator directly and ask for the content to be taken down. Ultimately, if that doesn't work, you can file a DMCA report.

We may work with law enforcement, including when we believe that there's a risk of physical harm or threat to public safety.